Tourism inside and out
Together we have more than 100 years of operational experience in Tourism, working with the best in the industry. Planning, promoting, selling, booking, welcoming, hosting, serving, resolving, invoicing - we did it all, on four continents. We know the challenges and needs that tourism agents face in order to achieve the best results with the resources available. And we can probably help you.
Market Studies
We looked deeper. We deepen traditional demographic and behavioral analysis by studying the activities, interests and opinions of latent and actual users. We look at their habits, fears, aspirations and values that offer a holistic and in-depth view of who they are, how to communicate with them and serve them better. By starting with the information gathered and conclusions reached through market research, we materializes our insights into procedures, campaigns and actions that more efficiently combine the benefits most valued by demand with the attributes of the destination or business that will to meet you. insights into procedures, campaigns and actions that more efficiently combine the benefits most valued by demand with the attributes of the destination or business that will to meet you.
Customer Journey
Dream-Plan-Book-Experience-Share
Each user moves through this funnel using a variety of networks, platforms, and search engines with specific needs at each touchpoint. This is where our customers want to be: with the right message for each stage of their tourist journey. Knowing where they are, what their timing and mindset is at each stage is the starting point for converting dreamers into planners, planners into bookers, bookers into tourists and tourists into ambassadors of your brand.
Data Science in Hospitality and Tourism
Organizations have never had so much data, so many instruments and such a shortage of talent to capitalize on them as they do today. Big Data is revolutionizing the hospitality business and our customers are at the forefront of reaping the benefits. We describe and predict market and business trends and performances and prescribe measures that optimize results in anticipated scenarios. We support destinations in the development of data-based decision support tools. We build personas that you can focus your product and your team on. case studies no próximo separador.
Grants and Incentives
Capital is a productive factor of any project. Now you can have access to capital and access to the industry knowledge that monetizes it, in one solution.
Whether in your installation, growth, digitalization, internationalization or training project, we support you by seeking the best financing solution among public incentives. We have high success rates in applications for the COSME, Erasmus+, Portugal2020 and PDR2020 programs. GMT Hospitality is an accredited service provider for Vale Exportar, Vale Incubação and Vale PME Digital Açores.
Gain access to funding with us to make to leverage your investment in the tourism sector.